Services

“Total customer satisfaction” is our motto. We view every customer as a customer for life. You will receive expert service and professional advice from the moment we answer your call or email. Our knowledgeable account managers will guide you through your whole experience with Tech Hero, and continue to be your point of contact after the sale. In addition our highly trained technicians are ready and eager to help you with any problems that may arise. Furthermore, our on-site service assures you quick and expert service at your home or office.

Network Support Tech Hero designs, evaluates and integrates distributed local and wireless networks using Microsoft Technologies. Tech Hero's engineers are highly skilled in designing, installing and supporting complex networking architectures as well as hosting your server in our Class 5 facility.

Client Support Your company depends on your client systems to be fully functional. Our certified technicians can repair, support and maintain desktop and laptop systems so you can focus on growing your business.

Custom Systems We custom build desktop and network systems to your business needs using industry-grade devices from manufacturers you can depend on. We also specialize in scaling your network hardware and software to meet both your business and budget requirements.

System Upgrades Our trained certified professionals can also upgrade or repair your current systems to meet your business needs. We also offer scaleable solutions that allow you to easily add to your existing solutions.

Structured Cabling

For over 15 years, Tech Hero has offered strategic and consultative approach to meeting its client's communication challenges. As an integrator of structured cabling systems and specializing in data and voice applications, our goal is to ensure the optimum solution as developed and operational when you need it.

Printer Supplies

We supply toner, maintenance kits and consumables for all printer manufacturers. When it comes to your printer or fax machine we provide the industry-grade supplies to insure complete compatibility. We also provide free drop shipments on your order.

LCD/Monitor Repair

Our professional staff, with many years of combined experience in electronics, provides fast, quality diagnostic and repair services for business, institutional and personal monitor needs.

Offsite Data Storage

We partner with Essential Backup to provide you with enterprise-grade backup hardware and software to ensure you data is protected and available when you need it. In addition, we protect your data using the following methods:

  3 different encryption levels
  Scalable backup server solution
  Class 1 Category 5 secure facility
  Closed-circuit video survelliance of facility
  Key-card access to server complex
  Climate controlled facility
  Redundant power supplies
  HIPPA Compliant
  Unlimited backup sets
  Customizable Backup Schedule

Printer Repair

We provide repair services for all major printer manufacturers. Tech Hero is also the largest HP Service Center in Central Florida providing warranty and out of warranty repair. We can get your printer repaired with manufacture parts and supplies by our certified team of experts.

Scanner Repair
Tech Hero provides dedicated scanner repair for a wide range of devices from Canon, Epson, Fujitsu, HP and others. We can also supply your company with maintenance supplies to keep your imaging device running smoothly.