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Getting you trained

Our technicians know that the best way for people to get the most out of their computers is to get the right training for the tools they use. Contact your Tech Hero today to find out how to get training on the most popular programs used today.

Microsoft Office Training Microsoft Office Training

Microsoft Office is the most commonly used suite of programs used in the business world. Click on the links below for details on each of the programs available.

Click on the title below to view a list of course offerings

Microsoft Outlook Microsoft Outlook
Outline:

  • Lesson 1: Outlook 2003 Basics
    Introducing Outlook 2003
    Screen Layout
    Navigate & View Folders
    The Office Clipboard
    Help In Outlook 2003
  • Lesson 2: E-Mail
    E-Mail Overview
    Use Address Books
    Send E-Mail
    E-Mail Options
    Receive E-Mail
    E-Mail Viruses
    What Is A Virus?
    Managing & Organize E-Mail
  • Lesson 3: Calendar
    Calendar Overview
    Work With The Calendar
    Schedule Appointments
    Schedule Meetings
    Schedule Events
  • Lesson 4: Contacts
    Contacts Overview
    Create Contacts
    The Contact Form
    Manage Contacts
    Assign Categories To Contacts
    Communicate With Contacts
    Link Items To Contacts
  • Lesson 8: Tasks & Notes
    Work With Tasks
    Assign Tasks
    Work With Notes
  • Lesson 6: Advanced Features
    Integration
    Search For Outlook Items
  • Lesson 7: Customize Outlook 2003
    Advanced Features
    Customize Toolbars & Menus
    Outlook Today
    Configure Outlook
  • Lesson 8: E-Mail
    Organize E-Mail Messages
    Use Favorite & Search Folders
    Specify Message Formats
    Customize Address Books
    Create & Use Rules
    Offline Folders & Remote Mail
  • Lesson 9: Calendar
    Customize The Calendar
    Share Calendar Information
    Use Multiple Calendars
    Manage Meetings
  • Lesson 10: Tasks
    Manage Tasks
  • Lesson 11: Manage Outlook Information
    Import & Export Data
    Archive Items
    Creating & Use Forms
    Use The Journal
    Share Outlook Folders
    View Web Pages In Outlook