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Technicians
Technicians
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Our Pledge to Customers:
- We strive to provide small businesses with affordable, top quality computer support and to communicate in plain language.
- We will never sell any unwarranted parts or service to our customers.
- Recommendations will be clearly explained and based on system failure, improved system performance or preventive maintenance according to accepted industry standards.
- Personnel will be properly trained and qualified to service small business computers.
- A written estimate will be provided and no work will be performed without prior authorization from the customer.
- We will safeguard all customer data entrusted to us.
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Our Commitment to Excellence
A Tech Hero Technician earns 200 hours of certification in technical training from industry leaders CompTIA and Microsoft. Honing his skills in operating systems, core hardware, networking and implementing and supporting software, technicians must meet strict Tech Hero standards before making that first service call.
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